Privacy Policy
Last updated: 11 August 2026
This Privacy Policy explains how I collect, use and protect your personal information when you visit the LUCALEXANDRA website, contact me, or purchase artwork through the website.
1. Who I am
LUCALEXANDRA is the artist website and online shop of Luca Alexandra Lukacs, a self-employed artist based in the United Kingdom.
For the purposes of UK data protection law, Luca Alexandra Lukacs is the data controller responsible for the personal information described in this Privacy Policy.
If you have any questions about this Privacy Policy or how your personal information is handled, please contact me:
Luca Alexandra Lukacs
Email: lucalexandralukacs@gmail.com
2. Information I collect
I may collect and use personal information when you purchase artwork, contact me, or otherwise interact with this website.
Depending on how you use the website, this may include:
your name;
email address and other contact details;
billing and delivery address;
details relating to your order and purchase history;
payment and transaction information;
correspondence you send to me, including enquiries, feedback or complaints; and
technical and website usage information collected through Squarespace and, where required, with your consent through analytics cookies.
Visitors do not currently need to create a customer account to purchase artwork from this website.
I do not currently operate an email newsletter or marketing mailing list.
3. How I use your information
I may use your personal information where necessary to:
process and fulfil artwork orders;
arrange payment and delivery;
communicate with you about an order;
respond to enquiries or requests;
deal with returns, complaints or other customer service matters;
maintain appropriate business and transaction records;
operate, maintain and secure this website;
understand how visitors use the website and improve the website experience, where you have consented to analytics cookies; and
comply with legal, tax, accounting or regulatory obligations.
I do not currently use personal information provided through purchases or enquiries to send marketing emails.
4. Lawful bases for using your information
Under UK data protection law, I must have a lawful basis for collecting and using your personal information.
Depending on the circumstances, I may rely on the following lawful bases:
Contract
When you purchase artwork, I need to process certain personal information to complete the transaction, fulfil your order and arrange delivery.
This also applies where processing is necessary to take steps at your request before entering into a contract.
Legal obligation
I may need to retain or process certain information to comply with legal obligations, including applicable tax, accounting and regulatory requirements.
Legitimate interests
I may process certain information where necessary for the legitimate operation of my business and the LUCALEXANDRA website, provided those interests are not overridden by your data protection rights.
For example, this may include responding to general enquiries, maintaining the security of the website and handling customer service matters.
Consent
Where consent is required, such as for non-essential analytics and performance cookies, I will process your information on the basis of your consent.
You can withdraw your consent at any time through the website's cookie preferences where applicable.
5. Orders and payments
When online purchasing is enabled, information such as your name, contact details, billing and delivery address and order information may be required to process and fulfil your purchase.
Online payments may be processed by a third-party payment service provider. When a payment provider is used, it may collect and process the information necessary to complete your transaction in accordance with its own privacy policy.
I do not intend to directly store your full payment card details where those details are processed securely by a payment provider.
The payment provider used by this website will be identified in this Privacy Policy once online payment processing is enabled.
6. Delivery of artwork
Orders are prepared and dispatched directly by me.
Where necessary to deliver your order, relevant information such as your name and delivery address may be provided to the postal or delivery service responsible for transporting your artwork.
Only the information reasonably necessary to arrange and complete the delivery will be provided.
7. Squarespace
The LUCALEXANDRA website is hosted and operated using Squarespace.
Squarespace provides services including website hosting, ecommerce functionality, security and website analytics.
As a result, Squarespace may process certain personal, order and technical information in connection with your use of this website and the operation of the online shop.
Squarespace's processing of personal information is also governed by its own privacy practices.
8. Cookies and website analytics
This website uses cookies and similar technologies provided by Squarespace.
Necessary cookies
Necessary cookies may be used to enable essential website functions, including security, navigation and ecommerce functionality. These cookies are required for parts of the website to operate correctly.
Analytics and performance cookies
With your consent, analytics and performance cookies may be used to understand how visitors interact with the website.
This may include information about website traffic and activity and helps me understand how the website is being used and how the visitor experience may be improved.
Non-essential analytics and performance cookies are only used with your consent.
You can accept, decline or manage non-essential cookies through the cookie preferences provided on this website.
You can also change your cookie preferences at any time using the website's cookie settings.
9. Who I share your information with
I only share personal information where reasonably necessary to operate this website, fulfil your order, process a transaction, deliver your artwork or comply with legal obligations.
Depending on how you interact with the website, this may include:
Squarespace, which hosts the website and provides ecommerce and related functionality;
a payment service provider, once online payment processing is enabled;
postal and delivery services, where necessary to deliver an order;
professional advisers or service providers where reasonably necessary; and
regulatory, tax, law-enforcement or other authorities where disclosure is required by law.
I do not sell your personal information.
10. Where I get personal information from
Most personal information is provided directly by you, for example when you:
purchase an artwork;
provide information during checkout;
contact me by email or through the website; or
make an enquiry or complaint.
Some technical and website usage information may also be collected through Squarespace and, where consent is required, through analytics cookies.
11. How long I keep your information
I keep personal information only for as long as reasonably necessary for the purpose for which it was collected and to meet applicable legal, tax, accounting or regulatory requirements.
Order and transaction records may be retained for the period necessary to maintain appropriate business, financial and tax records.
Information relating to enquiries and general correspondence will be kept only for as long as reasonably necessary to respond to the enquiry and deal with any related matter.
Information that is no longer required will be securely deleted or anonymised where appropriate.
Retention periods may be reviewed and updated where necessary.
12. Your data protection rights
Under UK data protection law, you may have a number of rights in relation to your personal information.
These may include:
Your right of access — You can ask for copies of the personal information I hold about you.
Your right to rectification — You can ask me to correct personal information that you believe is inaccurate or complete information you believe is incomplete.
Your right to erasure — In certain circumstances, you can ask me to delete your personal information.
Your right to restriction of processing — In certain circumstances, you can ask me to restrict how your personal information is used.
Your right to object to processing — In certain circumstances, you can object to the processing of your personal information.
Your right to data portability — In certain circumstances, you can ask for personal information you provided to be transferred to you or another organisation.
Your right to withdraw consent — Where I rely on your consent to process personal information, you can withdraw that consent at any time.
These rights are subject to applicable data protection law and certain exemptions may apply.
You will not normally be required to pay a fee to exercise your data protection rights.
If you make a request, I will respond without undue delay and normally within one month.
To exercise any of your data protection rights, please contact:
Luca Alexandra Lukacs
Email: lucalexandralukacs@gmail.com
13. Children's privacy
LUCALEXANDRA is an artist portfolio and online art shop intended for a general audience. The website is not specifically directed at children.
I do not knowingly collect personal information from children for marketing purposes.
If I become aware that personal information relating to a child has been collected in circumstances where it should not have been, I will take appropriate steps to address this.
14. How to complain
If you have any concerns about how I collect or use your personal information, please contact me first:
Luca Alexandra Lukacs
Email: lucalexandralukacs@gmail.com
If you remain unhappy with how your personal information has been handled, you have the right to make a complaint to the Information Commissioner's Office (ICO), the UK's data protection regulator.
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
United Kingdom
Helpline: 0303 123 1113
Further information about making a complaint is available on the ICO website.
15. Changes to this Privacy Policy
I may update this Privacy Policy from time to time to reflect changes to the website, the services I use, legal requirements or the way personal information is processed.
The latest version will be published on this page and the Last updated date at the top of the policy will be revised accordingly.